Human Factors Researcher @ UMich
My research mission is
"Designing Usable and Accessible Intelligent Systems based on a Deeper Understanding of Humans".
I would say my research keywords are
Human-Computer Interaction; Human-AI Interaction; Human-Agent Teaming; Trust
Human Factors, User-Centered Design; Cognitive Engineering
Accessibility; Inclusive Design; Technology Acceptance
Trust in Automation
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Understanding trust dynamics in multi-human-multi-agent teams
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Associations between personal characteristics and trust dynamics
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How can we improve accessibility of public kiosks for older adults?
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How should a tutorial be designed to maximize training efficacy for older adults?
Mobility UX
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Driver-to-driver Communication
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Future Mobility UX Evaluation Index
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Car-sharing Service Demand Analysis
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Public Bicycle-sharing Service Design
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Ergonomic Design Guidelines for Excavator Joystick
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What kind of social communication will drivers want to have with others?
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Which UX values would be important in evaluating future mobility?
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How can car-sharing services promote demand?
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How can public bicycle-sharing services improve redistribution system to achieve supply and demand balance?
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How should an excavator joystick be designed to minimize workload?
Blockchain UX
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Blockchain-based Personal Trainer Matching Service Design
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Blockchain Technology Acceptance Model
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Subjective and Objective Knowledge Analysis
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How can blockchain technology be utilized in designing a personal training matching service?
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How can we enhance blockchain technology acceptance?
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What kind of relationship exists between objective, subjective knowledge and willingness to use blockchain technology?
Dining UX
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Food Delivery Service Quality Analysis
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Atypical Attractive Dining Space Design
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What kind of pain points exist in food delivery services? How can the service be improved to maximize customer satisfaction?
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What kind of spatial experience would be attractive in the future where most restaurants become unmanned?
Mobile UX
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User Needs/Journey Analysis
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User Segmentation
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Log Data Analysis
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In-app Purchase Behavior Analysis
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What different needs do mobile users have?
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How can mobile users be segmented?
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How can we implement user segmentation based on user log data?
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How can we predict user's in-app purchase behavior?
Appliances UX
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Height-adjustable Sink Design for All
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Ergonomic Design Guidelines for Stick Vacuum Cleaner
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How can we design the connecting part between the moving and fixed parts of height-adjustable sink?
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What would be the optimal range for height-adjustable sink to accommodate a wide range of users?
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How should a stick vacuum cleaner be designed to achieve an optimal level of perceived weight?